Exchanges & Returns

Returns & Exchanges

Want to exchange or return a product? It's quick and easy in just three steps!

You can return your order within 14 days of receiving it. Once we've received your return, we'll refund your purchase amount to your account within five business days.

Easy returns in 3 steps:

Step 1: Complete the return form
Download the return form here and fill it in completely.

Step 2: Send your order back
Pack the items together with the completed return form and send them to the address listed on the form.
Make sure your parcel has a tracking number. As the sender, you are responsible for the return – this helps prevent any misunderstandings.

Step 3: Receive your refund
As soon as we've received your return, we'll refund the purchase amount to your bank account within five business days.